Terms & Conditions

1. All charges & prices for services carried out by the Company are subject to VAT ( where applicable ) at the prevailing rate.

2. All estimated prices quoted, whether written or verbal, are for the listed and mentioned services only. Any additional services required to complete a project will be quoted for in advance and charged accordingly. Deliveries and couriers are additional.

3. A signed purchase order (preferably with a PO number and project value) will need to be raised for the full quoted and agreed amount before work can commence on any job. A separate PO may need to be raised for any extras such as distribution, storage, deliveries, or mailing.

4. All work is billed either monthly or on completion of the project stage, or the relevant hourly charge as previously agreed.

5. Whilst every effort will be made to achieve agreed delivery, the Company cannot accept liability or be held financially responsible for any targets or
Deadlines are being missed for the delivery of any work that is outside of the Company’s control.

6. All estimates are based on expected or agreed design time and include two sets of the author’s corrections where alterations are called for by the Client, or if additional changes are required by the Client.

7. Where there is a change of brief, the Company will inform the Client in advance of any extra costs likely to be incurred.

8. All projects are planned according to an agreed schedule. Non-adherence to this schedule by the Client may result in compromising final delivery
deadlines. If this is likely to occur, the Company will advise the Client as soon as this becomes evident and suggest an alternative solution where
feasible. This may incur additional costs.

9. Once a client has agreed to the Company’s current Terms and Conditions on a credit account with the company, Sign33 shall invoice in project stages, e.g., Stage 1 Conceptual Design, Stage 2 Detailed Design, and Design Development, etc. Upon stage completion, unless where exceptional terms have been agreed upon with the client.

10. Sign33 reserves the right to invoice for any disbursements for part works carried out, including third-party costs incurred on a project should the project be unable to be completed for any reason or has been delayed/put on hold by the Client for 4 weeks or more then stage invoicing will occur.

11. We always take a payment before starting the working process. Please note that we should receive full payment when you place the order.

12. In good faith, Sign33 would hold any supplied files, originals, and materials for a period of up to 12 months. The resumption of works on the project would be completed according to the original schedule of costs, so long as the project specification remained unaltered.

13. Our site and all the property rights therein ( including text, image, designs, trade names, and logos) are owned by, or licensed to, us. You may use our site and design to create products and place orders. But such use shall not transfer ownership of any part of our site or our property rights to you. You will only own your material and any customized design that you made for placing the order.

14. If you have any artwork, mail us your artwork at info@sign33.com

15. If we design your artwork, you need to pay the cost of the design. We can reserve the right to use this artwork or design on our site for marketing purposes.

16. You need to give us all the details of your sign and products that you want made by us.

17. Before making the products, we make an electronic proof of the product available for your approval. You are responsible for approving these proofs. You accept that once you have approved the proof, the products can not be changed or canceled. We shall have no liability to you for any errors in the proof subsequently discovered by you.

18. Unless there are exceptional circumstances, your products will be dispatched for delivery by the delivery service chosen by you during the ordering process. We do not offer international delivery.

19. Our delivery time takes place 5-7 working days ( it depends on the  products ). For a bigger sign it will take 2-3 weeks after we receive the approval from the clients.

20. For installation, you may have to pay for the installation. 

21. Installation charge may vary. For installation purposes, you have to contact us. We need to visit your site for proper measurement.

22. The price of any products will be quoted on our site from time to time, except in cases of obvious error. We sell a large number of products through our site, and it is always possible that, despite our best efforts, some of the products on our site may be incorrectly priced. If we discover an error in the price of the products you have that you want, we will contact you to confirm and correct the price.

23. You may pay for products using a bank transfer or any debit or credit card.

24.  We reserve the right to cancel any orders if anything like suspicious. If this happens, we will refund the payment, helping accurate contact details us to verify the orders.

25. If you have received the wrong products, or missing or damage you have to contact with sign33.

26. All products will require a signature upon delivery.  If anyone other than the intend recipient signs for the product and the product is subsequently not delivered to the intend recipient, we will not take any liability provided that the product was delivered to the address provided by you as part of your order.

27. Where delivery is not possible as a result  of us being provided with the incorrect delivery address details, our delivery service will return the products to us and we will hold these for 5 working days. We reserve the right to make an additional delivery charge for the re-despatch of the products to the correct delivery address.