Terms & Conditions

1. All charges & prices for services carried out by the Company are subject to VAT ( where applicable ) at the prevailing rate.

2. All estimated prices quoted, whether written or verbal, are for the listed and mentioned services only. Any additional services required to complete a project will be quoted in advance and charged accordingly. Deliveries and courier services are charged additionally.

3. A signed purchase order (preferably including a PO number and project value) must be raised for the full quoted and agreed amount before work can commence. A separate purchase order may be required for any additional services such as distribution, storage, deliveries, or mailing.

4. All work will be billed either monthly, upon completion of the project stage, or at the relevant hourly rate as previously agreed.

5. Whilst every effort will be made to achieve agreed delivery dates, the Company cannot accept liability or be held financially responsible for missed targets or deadlines due to circumstances outside the Company’s control.

6. All estimates are based on expected or agreed design time and include two rounds of author’s corrections where the Client requires alterations. Any additional changes requested by the Client will be charged accordingly.

7. Where there is a change of brief, the Company will inform the Client in advance of any extra costs likely to be incurred.

8. All projects are planned according to an agreed schedule. Non-adherence to this schedule by the Client may result in compromising final delivery
deadlines. If this is likely to occur, the Company will advise the Client as soon as this becomes evident and suggest an alternative solution where
feasible. This may incur additional costs.

9. Once a client has agreed to the Company’s current Terms and Conditions on a credit account with the company, Sign33 shall invoice in project stages, e.g., Stage 1 Conceptual Design, Stage 2 Detailed Design, and Design Development, etc. Upon stage completion, unless exceptional terms have been agreed upon with the client.

10. Sign33 reserves the right to invoice for any disbursements for part works carried out, including third-party costs incurred on a project should the project be unable to be completed for any reason or has been delayed/put on hold by the Client for 4 weeks or more, then stage invoicing will occur.

11. We always take a payment before starting the working process. Please note that we should receive full payment when you place the order.

12. In good faith, Sign33 would hold any supplied files, originals, and materials for a period of up to 12 months. Any Resumption of work will be completed in accordance with the original cost schedule, provided the project specification remains unchanged.

13. Our site and all the associated property rights there in ( including text, image, designs, trade names, and logos) are owned by, or licensed to, us. You may use our site and design to create products and place orders. But such use shall not transfer ownership of any part of our site or our property rights to you. You will only own your material and any customised design that you made for placing the order.

14. If you have any artwork, mail us at info@sign33.com

15. If we design artwork on your behalf, you need to pay the cost of the design. We can reserve the right to use this artwork or design on our site for marketing and promotional purposes.

16. You need to give us all the details of your sign and products that you want made by us.

17. Before making the final products, we make an electronic proof of the product available for your approval. You are responsible for carefully reviewing and approving the proof. Once approved, products cannot be changed or cancelled. We accept no liability for errors identified after approval.

18. Unless there are exceptional circumstances, your products will be dispatched for delivery by the delivery service chosen by you during the ordering process. We do not offer international delivery.

19. Our delivery time takes place 5-7 working days ( it depends on the  products ). For a bigger sign it will take 2-3 weeks after we receive the approval from the clients.

20. For installation, you may have to pay for the installation.

21. Self-Installation Policy: If any customers/clients want to do the installation by themselves, we are not responsible for any damage. We will not take any liability for self-installation by the client.

21. Installation charge may vary. For installation purposes, you have to contact us. We need to visit your site for proper measurement.

22. The price of any products will be quoted on our site from time to time, except in cases of obvious error. We sell a large number of products through our site, and it is always possible that, despite our best efforts, some of the products on our site may be incorrectly priced. If we discover an error in the price of the products you have that you want, we will contact you to confirm and correct the price.

23. We always take a payment before starting the working process. Please note that we should receive full payment when you place the order.

24. Without payment, we can’t give any confirmation of work. 

25. You may pay for products using a bank transfer or any debit or credit card.

26.  We reserve the right to cancel any orders if anything is suspicious. If this happens, we will refund the payment, helping us to verify the orders.

27. If you have received the wrong products, or if there are missing or damage you have to contact sign33.

28. All products will require a signature upon delivery.  If anyone other than the intended recipient signs for the product and the product is subsequently not delivered to the intended recipient, we will not take any liability, provided that the product was delivered to the address provided by you as part of your order.

29. Where delivery is not possible as a result of us being provided with the incorrect delivery address details, our delivery service will return the products to us, and we will hold these for 5 working days. We reserve the right to make an additional delivery charge for the re-dispatch of the products to the correct delivery address. 

30. Refund Policy: For any refund and cancellation after the approval of the sign/stickers, Clients need to bear the design and material cost. You should pay for the design and material that we use for sign/sticker purposes. The client may have the material.

31. If anyone uses our images, they use them only for educational or research purposes. Otherwise, Commercial use is strictly prohibited.

32. We are not responsible for any product damage caused by a natural disaster.

33. Terms and Conditions may be changed at any time without prior notice to its clients. A notification will be sent to all clients at the time of the Terms and Conditions alterations.

34. For any extreme weather, like heavy rain or any natural disasters that happen, we are not responsible for any sign damage.

35. Unless there are exceptional circumstances, your products will be dispatched for delivery by the delivery service chosen by you during the ordering process. We do not offer international delivery at this time.

35. All products will require a signature upon delivery. If anyone other than the recipient signs for the product and the product is subsequently not delivered to the intended recipient, we will incur no liability provided that the product was delivered to the address provided by you as part of your order.

36. Order Collection: When your product is ready, you must collect it from our registered office. Please contact us by telephone at +44 1270 747 475 or email at info@sign33.com.

37. All reasonable endeavours will be made to deliver the correct quantity of products ordered by you. When you order the products in the quantities, we are not liable for any changes after confirmation of your order.

38. Risk & Ownership :  The products will be at your risk from the time of delivery. Ownership of the products will pass to you on delivery.

39. When using our site, you accept that communication with us will be by electronic means only. We will contact you by email or provide you with information by posting notices on our site, per our privacy policy. For contractual purposes, you agree to this electronic means of communication, and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

40. Between you and us, no other third party has any rights to enforce any of its terms.

41. Third party should be involved as a production team with our concern.